Augmented Training Experience (ATx®)
Retail is evolving quickly, so it’s time to augment the way retailers deliver training. With ATx® Services from Toshiba, retailers will have the power to deliver 24/7 simulated, tailored, and intuitive equipment training through an interactive Augmented Training Experience.
CONVENIENT ACCESSIBILITY
Delivers flexible anytime, anywhere training through an accessible app available on iOS and Android.
CUSTOMIZABLE CONTENT
Create a library of relevant training modules providing instruction to support your specific retail environment.
INTUITIVE LEARNING
Simulated step-by-step courses provide easy-to-follow virtual training for installation, repair, and servicing.
Anytime Anywhere Training
ATx® Services replaces outdated, inefficient, text-heavy equipment manuals with timesaving, easy-to-follow app-based training using augmented reality. Compatible with various handheld devices including mobile phones and tablets so retailers can provide flexibility for managers, associates, and technicians to learn more effectively at their own pace.
Modular Based Courses
Develop a custom library of relevant course modules that provide your workforce with the training required to support your specific in-store solutions. As your business evolves and your solutions expand or change, ATx® Services can easily be updated over time to include new training content designed for you.
Intuitive Learning Features
In store Self-service repair made simpler through digital instructions utilizing video training, interactive learning, and repair simulation. “Quick fix” features designed to help your team keep checkout lanes up and running.
Incident Manager
Empower store teams to self-solve common hardware issues with ATx® Incident Manager. This intuitive tool simplifies technical problems into clear, guided steps—reducing help desk calls, downtime, and costly tech visits. And when an expert is needed, consistent issue reporting ensures they arrive with the right info to resolve it fast.
Virtual Assistance
Meet the ATx® Virtual Assistant—AI-driven, always available, and built for retail. It delivers instant support through natural conversation, helping your stores resolve issues anytime, without escalating. Scalable across locations and fully integrated, it proactively spots patterns, prevents disruptions, and surfaces insights that improve performance.
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