Authors:
Martha Luna
Abstract:
This disclosure proposes a monitor with a new application that will help customers to improve their experience, helping them in buying their products, helping to choose, using facial recognition.
Background:
Today we need to think of a better service option for customers to try to help them enjoy the time they are shopping or improve their experience. Using a Monitor with an application the Retailer can help the customer shop, offer suggestions and help the customer complete their purchases.
Description:
This idea helps improve Retail service and customer experience. Imagine a showcase where you have a monitor, you stand up in front of it and it will create a great experience such as:
Using facial recognition, it will offer you the products what you look like using something similar like Beauty Mirror that uses AI, and also you can use a touch screen and use it to search for a product, once you finish selecting items, it will return your ticket to pay or you could also pay using your facial recognition associated with your payment information.
1) You go into the store; you find a Flexible Monitor like this:
2) Once you are in front of monitor select start recognition
New windows will appear showing you the list of products that the Retailers knows you frequently buy
3) Select the products you want to buy, add quantity
4) Once you finish selecting the products that were recommended by app, you can search a new product that you need
5) Search the products that you need, and it will show them and you can add them to your cart
6) If you are looking for some dress, glasses, hat, the application can show you how you look using/wearing them virtually, also could give you recommendations
7) Once you have done push the option to pay, pay using your debit card, credit card or cash, this option will also have a plus if customer has linked his facial recognition with his card it could pay automatically, if you select cash, you can take the ticket and pay at a Kiosk or a POS station.
Usages:
1) Costumer helps, imagine that you go a store, but you do not know where to find something you can ask the magic screen for directions
2) If you are a frequent costumer it will have your story, what kind of products you like, and the moment you step in front of the mirror it will recognize you and provide you interesting information about offers, products, etc.
3) Imagine you want to look up how you will look with some items (clothes, glasses, etc.) then you won't need to waste time looking through the store
4) The best part of this that this magic screen will be smart enough to use machine learning and know what you do like and will give you suggestions.
Enabling Technology:
1) Image recognition
2) Machine Learning (AI)
3) Voice Recognition
4) Graphic edition 3D
TGCS Reference 2060
